550 5.7.1 Relaying Denied Invalid Email Addresses When Sending to External Domains

(Doc ID 989213.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Workflow - Version 11.5.9 to 12.1.2 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

 
In Oracle Applictions Release 11.5.10.1

The Workflow Notification Mailer does not send notification as the Override Address if the email address is for an outside domain such as "hotmail.com"

The following error is generated when an attempt is made to send to an email address that has hotmail.com
as the domain:

ERROR
----------
RCPT TO:<scmsupport@hotmail.com>
550 5.7.1 <scmsupport@hotmail.com>... Relaying denied
DEBUG SMTP: Invalid Addresses
DEBUG SMTP: support@hotmail.com
DEBUG SMTP: Sending failed because of invalid destination addresses



On the other hand, the Workflow mailer does handle external domain email address, because the
SMTP server has already been configured to allow relaying to the specific external domains.

Changes

 

Cause

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