Domestic Beneficiary Creation Does Not Work Properly In Mobile Browser (Doc ID 2037358.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 and later
Information in this document applies to any platform.

Symptoms

Domestic beneficiary creation does not work properly in mobile browser. Below are the problems -

  1. When customer selects Account Type as 'Enter Account Number' still on next screen application asks for Identification Type. As per functionality this is not required.
  2. When customer clicks on Look up button, it throws the error: 'The system cannot process the request currently. Please try accessing the system later'.

Cause

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