In Internet Banking, While checking Account Details Under Account Summary The Application Shows An Error Message (Doc ID 2083992.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 and later
Information in this document applies to any platform.

Symptoms

In Internet Banking, while checking Account Details under Account Summary the application shows an error message: 'There are no accounts available for this function.'

Simulation:

  1. In FCDB 12.0.3, go to Internet channel and select Site Map
  2. Go to Account Summary
  3. Go to Current Account & Saving Account (Conventional)
  4. Click on Account Activity screen and select one account
  5. Click on Account Details button
  6. The error message is displayed: 'There are no accounts available for this function'

 

Cause

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