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Issues in IC Charge: Monthly charges not debited, New Rate is not applied (excess charge, recalculation flag, liquidation), Monthly maintenance charges based on the transaction count, System is not considering free items for Charges, Issue in setting , (Doc ID 2235767.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Oracle FLEXCUBE Universal Banking
Information in this document applies to any platform.

Purpose

The purpose of the document is to provide a reference to an end user on issues related to IC charge.

Intended Audience: This document is intended for OFSS Employees, Customers & Partners

Troubleshooting Steps

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In this Document
Purpose
 Intended Audience: This document is intended for OFSS Employees, Customers & Partners
Troubleshooting Steps
 1. Monthly charges not debited
 2. New Rate is not applied
 3. Monthly maintenance charges based on the transaction count
 4. System is not considering free items for CHARGES
 5. Issue in setting up a charge for cheque withdrawal

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