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Cannot Close Customer, ST-OTHR-001 - Customer creation in SOA resulted in error, Personal information section disabled for Corporate / bank Type customer, Unable to modify the customer type (Doc ID 2238044.1)

Last updated on MAY 22, 2020

Applies to:

Oracle FLEXCUBE Universal Banking
Information in this document applies to any platform.

Purpose

The purpose of the document is to provide a reference to an end user on the following:

1. Unable to close customer

2. ST-OTHR-001 - Customer creation in SOA resulted in error

3. Personal information section disabled for Corporate / bank Type customer

4. Unable to modify the customer type

Intended Audience: This document is intended for OFSS Employees, Customers & Partners

Troubleshooting Steps

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In this Document
Purpose
 Intended Audience: This document is intended for OFSS Employees, Customers & Partners
Troubleshooting Steps
 1. Unable to close customer
 2. ST-OTHR-001 - Customer creation in SOA resulted in error
 3. Personal information section disabled for Corporate / bank Type customer
 4. Unable to modify the customer type

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