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Micro Finance Collection System Problem (Doc ID 2419114.1)

Last updated on JULY 26, 2018

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

Issue1: Same agent can not be assigned to two different groups.
Issue2: Collection are not getting assigned as per percentage mentioned for agents.
Issue3: Collection agents are not getting assigned as per percentage mentioned when Queue is changing

Cause

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In this Document
Symptoms
Cause
Solution
References


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