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Email notification fails with javax.mail.SendFailedException after a change in the SMTP Server (Doc ID 2423368.1)

Last updated on JULY 17, 2018

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 5.3 to DB 12.0.3 [Release DB 5 to DB 12]
Information in this document applies to any platform.

Symptoms

Application users stop getting emails for registered alerts (Fund Transfer, Reset Password, etc). Log files show below error

 

Changes

Issue is observed after changing the SMTP server used for delivering the mail alerts.

Cause

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