My Oracle Support Banner

SMTP Not Functioning: user not able to send emails (Doc ID 2423403.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.


On : 8.0 version, Web UI

FCCM : SMTP not functioning.

Client is not able to save the Email configurations in UI.
Manage common parameters -> Used for design -> Email

"You have made an invalid entry. Please check and enter again "

The issue can be reproduced at will with the following steps:
1. Manage common parameters -> Used for design -> Email
2. Edit details as per screenshot
3. Save

The issue has the following business impact:
Due to this issue, users cannot save the Email configuration


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.