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Sometime System Is Taking Too Much Time To Process The Webservice Transactions. (Doc ID 2425408.1)

Last updated on JULY 30, 2018

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

 Every day morning User will initiates the bulk transaction(approx 5000 txn)from third party system due to huge transactions some time system is taking more time to process those transactions.

As per AWR report the 'GWTB_DEDUPE' table taking more time to process the transactions.

Total count in the table is around 18Lac.

Query taking time :-

SELECT COUNT(*) from gwtb_dedupe where ext_system = :1 AND msg_id_compl =:2AND msg_status IN (:"SYS_B_0", :"SYS_B_1")

Changes

 Base bug.

This issue was fixed against Bug#27625335 , patchset 12.1.0.7.8

Cause

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