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KYC - Overridden Risk Score Is Getting Populated When A Case Is Closed (Doc ID 2428012.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

KYC - Overridden risk score is getting populated when a case is closed even if the score was not overridden. 

Case 1. Closed after changing Risk score, next periodic Review Date and KYC Risk Score Expiration. I believe this is working correctly.

Case 2. Closed without changing the score or dates. Overridden risk score is populated even though is it not changed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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