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Unable to Log-in in Admin Module due to Connection Not Available Error : "java.sql.SQLException: ORA-01012: not logged on" and "Invalid Credentials". (Doc ID 2434572.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 6.0 to DB 12.0.3 [Release DB 6 to DB 12]
Information in this document applies to any platform.

Symptoms

 User is not able to log-in in to FCDB (Oracle FLEXCUBE Direct Banking) Admin module and below mentioned errors are observed in the logs :

1. java.sql.SQLException: ORA-01012: not logged on : Database connection not available.

2. Invalid Credentials : Authentication failed while log-in into Administrative application.  

Changes

 Probable changes which might cause this issue is change in the connection parameters with the host in existing setup or while creating new setup

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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