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While Trying to Modify User's Email Id in User Management, Application Shows Error Message "The information you have provided is incorrect. Please check your details." (Doc ID 2439023.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle Banking Digital Experience - Version 17.1.0.0.0 to 17.1.0.0.0 [Release 11]
Information in this document applies to any platform.

Symptoms

Application does not allow to modify user's email Id by showing below error.


ERROR
-----------------------
The information you have provided is incorrect. Please check your details


STEPS
-----------------------
The issue can be reproduced at will for the specified condition with the following steps:


1)Login via admin user
2)User Management
3)Try to modify the existing user
4) on editing email id, error occurs on confirm screen:"The information you have provided is incorrect. Please check your details"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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