My Oracle Support Banner

Alert Management Pages Are Not Loading (Doc ID 2442435.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.2 version, UI

Monitoring screen in Alert management is not loading. Other pages are loading and working fine.

ERROR
-----------------------
Progress bar loads continuously.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into Alert Management
2. Navigate to monitoring -> alerts


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see alerts from monitoring

Changes

Recent changes in forms related to building blocks and alert search pages.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.