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While doing transaction " Cheque Book Request " , City and Branch List not Appearing Completely (Doc ID 2443915.1)

Last updated on JANUARY 03, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 to DB 12.0.2 [Release DB 12]
Information in this document applies to any platform.

Symptoms

When customer is trying to do  " Request Cheque Book " transaction the city and branch list is not showing the complete list in the dropdown


STEPS
--------
The issue can be reproduced at will with the following steps:

1. Login to FCDB Application (Users)

2. Go to Customer Services --> Cheques --> Cheque Book Request.

 

BUSINESS IMPACT
------------------------
The issue has the following business impact:
Due to this issue, customer could not request check book for some cities and branches.

 

Changes

 No changes to Environment, Product, Account and Hardware triggers this Problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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