System Is Marking Hold For Double The Hold Amount In FCR (Doc ID 2444976.1)

Last updated on OCTOBER 21, 2021

Applies to:

Symptoms

System is marking hold for double the hold amount in FCR

LCDTRONL:

1. Create hold of 500, for e.g., while creating BG Contract.
2. In FCR FP: 7002 and CHM33 hold is displayed for 500
3. Authorise the BG Contract.
4. Now modify the BG contract and change the Hold amount as "0".
5. In FCR FP: 7002 and CHM33 system displays hold amount as zero.
6. Do not authorise the contract.
7. And delete the modified BG contract. system displays the Hold amount linked to the contract as 500
8. In FCR FP: 7002 and CHM33 hold gets created for 1000

Expectation : System should display hold for 500, but system is displaying hold for double the hold amount as 1000

Changes

Cause

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