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P2P Claim Money Transaction Shows Only Host Reference Number Without Any Other Details On the Confirmation Screen (Doc ID 2450802.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Oracle Banking Digital Experience - Version to [Release 18]
Information in this document applies to any platform.


When user initiates P2P claim money transaction, on click of confirm, there is an empty screen displayed with just host reference number. No details are displayed on the screen.

1.Login with retail user new payee.
3.Enter the emailid, amount, select the account and click on confirm and note the security code.
4.Go to home select the claim money in the menu.
5.Select email, enter emailid and security code.
6.Select either new to bank or existing customer and select other bank.
7.Enter all the details and click of confirm.
8.It redirects to confirm screen where no data is displayed only the reference number is being displayed.


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