My Oracle Support Banner

Error Message When Exporting To Excel On KYC Module (Doc ID 2451308.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On 802 KYC

In Production Users are not able to download KYC cases to excel.
Navigate to KYC list and click on Excel Export.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.