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High Response Time for PDF Download of E-Receipt For Payments Transactions w Or w/o Session Expiry Error (Doc ID 2457111.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to download e-receipt, the following error occurs.

ERROR
-----------------------
Takes more time or session expires.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to the application and go to Payment and Transfers
2. Do internal payment and on confirmation screen, click on e- receipt.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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