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ECM :: Priority Cases In Home Page Displays 'Assigned To' Field With User Id And Not User Name (Doc ID 2462503.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On version 8.0.4,

Under ECM Home page there is a section to display priority cases. For all the cases displayed under this section, the Assigned to Field is showing User Id and not User Name.

It should show User Name as in other fields. Owner field is displaying User name, which is correct.

Changes

No recent changes in setup

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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