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Application Sends Duplicate Transaction Request to Core Banking and Core Banking Rejects The Duplicated Transaction (Doc ID 2463175.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

Flexcube Direct Banking (FCDB) sends duplicate payment request (like Own Account, Internal, Domestic or International Transfer) to Core Banking and Core Banking rejects the duplicated transaction with Error Code GW-ROUT0019 (In case of Flexcube Universal Banking FCUBS, for other Core Banking, error code might differ). This issue can not be reproduced at will but has been observed rarely in production systems after system restart was done. If it occurs, server restart is required to resolve this. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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