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Admin tools Not Working in OFSAA FCCM 8.0.5 (Doc ID 2466115.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Version : 8.0.5

Issue :

Following screens appearing blank after installing ECM on a different infodom. 

Alert Assigner Editor
Alert Creator Editor
Alert Scoring Editor
Threshold Editor
Case management configuration

Steps :

Navigate to administration ->
Alert Assigner Editor
Alert Creator Editor
Alert Scoring Editor
Threshold Editor
Case management configuration

Errors in the logs :

[10/25/18 23:21:35:580 PKT] 00000046 SystemOut     O [25-10-18 23:21:35,580 PM]~[FATAL]~CORE - Message 210076: Error caught in freeResource method: java.sql.SQLException: ORA-06550: line 1, column 7:
PLS-00201: identifier 'OFSAAECM.P_RESET_REVIEW' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

[10/25/18 23:21:35:580 PKT] 00000046 SystemOut     O [25-10-18 23:21:35,580 PM]~[INFO ]~CORE - Message 210255: User ADMINISTRATOR has timed out and lost their session
[10/25/18 23:21:35:583 PKT] 00000046 SystemOut     O [25-10-18 23:21:35,583 PM]~[FATAL]~CORE - Message 210076: Error caught in freeResource method: java.sql.SQLException: ORA-06550: line 1, column 7:
PLS-00201: identifier 'OFSAAECM.P_RESET_REVIEW' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

 

 

 

Changes

 Problem triggered after installing ECM on a different infodom.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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