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In Multi Entity Set-Up, If One Entity Schema Is Down, the Users Related to Other Entity, Is Getting Error Message "System cannot process the request currently. Please try later." (Doc ID 2473634.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In multi-entity set-up, If the OBDX_BU entity is down, other entity users get an error message."The system cannot process the request, Please try again later"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Need OBDX_BU EHMS schema down.
2. Try to log in into OBDX,
3. On log in page, users will get and system error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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