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Error “FOR EXTERNAL CLIENT ID:XXXX EXCEPTION : INSERTING DATA INTO CRM_CLIENT_MASTER.ERROR :ORA-00001: unique constraint (FCPBSLIVE.IDX1_SMS_APP_USER) violated" is Observed After Uploading Customer Master File (Doc ID 2475892.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle FLEXCUBE Private Banking - Version 12.0.3 to 12.0.3 [Release 12]
Information in this document applies to any platform.

Symptoms

Error “FOR EXTERNAL CLIENT ID:XXXX EXCEPTION : INSERTING DATA INTO CRM_CLIENT_MASTER.ERROR :ORA-00001: unique constraint (FCPBSLIVE.IDX1_SMS_APP_USER) violated" is observed, when customer master file is uploaded in the system

Changes

 There are no changes in the environment, product, account and hardware which has triggered the issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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