My Oracle Support Banner

OBPM 14.1 PS10 :: Return Of ACH Incoming From Repair Queue (Doc ID 2488923.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version and later
Information in this document applies to any platform.


On : version, Implementation Support

OBPM 14.1 PS10 :: Return of ACH Incoming from Repair Queue

Continuation of Issue reported in SR 3-18089113101/ Bug 28524929

It has been observed that when the User tries to Return an ACH incoming transaction from Repair queue on next day of its creation,
1. The original transaction status is getting changed to "In Progress" in PADOVIEW screen in OBPM.
2. But the Exception tab is not getting updated with Return details, However when we queried in PADIRTVW screen we are able to see Return transaction going to Sanctions.
3. Once the transaction from sanctions is approved, the Return details in Exception tab are getting updated.

Simulation Steps:-

1. Take an incoming ACH transaction lying in TR queue and created at least one day past the system date
2. Go to the Repair Queue, Select that transaction and click on cancel
3. Provide a valid "Reject Code" and "Remarks", Click on OK
4. Check the status of original transaction in PADIVIEW screen, the transaction status has changed to “In Progress”
5. But nothing is updated in the Exception tab in the “Return Reference” field.
  However, When we queried the Sanction Queue screen, We are able to see the return transaction
6. After approval of sanctions, the details do get updated in the Exception section of PADIVIEW screen

Expected Result :-
The "Return Details" in Exception tab should be updated with the reference number immediately after the return is initiated, Else User has no means to search for it in the Sanctions Queue.

Actual Result:-
The "Return Details" in Exception tab is updated with the reference number only after that transaction is approved from the Sanctions Queue.

Refer the attachment for debugs and screen shots.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.