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Unable To Attach File Greater Than 10 MB (Doc ID 2490205.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

User(s) are unable to attach a file of size > 10 MB

Steps to reproduce:

  1. Login to application
  2. Access Enterprise Case Management
  3. Open a case -> Case details page
  4. Navigate to Evidence tab to attach the evidence
  5. Try attaching a file of size greater than 10 MB

 

Error on ui : SQL Exception Occured

Error in UMMService.log :

 

[UMMLOG] Dec 14,18 11:17:17 : [RDBMSDAOHANDLER]Execute Update Query...INSERT INTO CM_ENTITY_DOCUMENT_MAP (n_entity_document_id,N_DOCUMENT_ID,v_document_absolute_name,V_DOCUMENT_NAME,n_entity_id) VALUES ('<n_entity_document_id>','[17175] The document being uploaded exceeds its maximum permitted size of 10096000 bytes','BRANCH RESPONSES.zip','BranchResponses','<n_entity_id>')
[UMMLOG] Dec 14,18 11:17:17 : [LOGGER]ORA-01722: invalid number
java.sql.SQLSyntaxErrorException: ORA-01722: invalid number

    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)
    at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)
    at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)
    at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)
    at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587)

Cause

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In this Document
Symptoms
Cause
Solution


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