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KYC Risk Score is not getting populated in ECM screen (Doc ID 2493579.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.


KYC Risk score is not getting populated in ECM screen.

Steps to reproduce:


  1. Login into ECM
  2. Search a case and access case details page
  3. Navigate to KYC Risk Score tab in case details page
  4. Risk score details page appears blank.


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