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When Login OTP Is Enabled, The Option For Entering OTP Is At Below Login Screen Which Confuses User (Doc ID 2496245.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When user Log in through IOS APP, if OTP is enabled for log in, the screen for entering OTP is coming below the login screen.

EXPECTED BEHAVIOR
-----------------------
OTP screen page should be on the new screen.


STEPS
-----------------------

The issue can be reproduced at will with the following steps:

Pre-requisite:-Enable the Login OTP through the admin user


1. Log in to IOS App.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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