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Issue While Cancelling A Payment In Warehouse Queue (Doc ID 2499389.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Banking Payments - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 14.1.0.0.0 version, Production Support

Issue while cancelling a payment in Warehouse Queue.

When user cancels a payment in Warehouse Queue the Action logged is FV_CANCEL, however when it gets Authorized the Action changes to FV_AUTH and the payment continues to process and pass the accounting entries instead of stopping processing and just being marked as Cancelled.

Please find the attached supporting logs and screenshots for your review.
 

Solution

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In this Document
Goal
Solution
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