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Attached Single Files Get Associated With Multiple Action Sequence IDs On A Case (Doc ID 2499652.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.2 version, Web UI

Uploading attachments to a case causes Multiple Action Sequence IDs on a single case.

Documents uploaded from the Search Results page using the Evidence button are uploaded one at a time in unique Evidence windows.
However, sometimes a document is associated with it's own Action Sequence ID as well as a previous attachment' Action Sequence ID.
 
There should only be one Action Sequence ID associated to the document upload.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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