User Gets Locked Even After Using One of the FCDB Channel Regularly
(Doc ID 2500064.1)
Last updated on FEBRUARY 04, 2019
Applies to:Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.
User gets locked even when he/she regularly uses/logins to the FCDB (FLEXCUBE Direct Banking) application using one of the channels.
This issue is typically observed if user doesn't uses one of the FCDB channels (say mobile banking) and uses only other one or two channels (say internet, SMS banking) on regular basis over long period of time.
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