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PAYEE ACCOUNT SHOWN AS ACCOUNT NUMBER PREFIXED WITH BRANCH ON VIEW PAYEE (Doc ID 2501850.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
VIEW PAYEE DETAILS SHOWS ACCOUNT NUMBER PREFIXED WITH BRANCH CODE

 

EXPECTED BEHAVIOR 
---------------
VIEW PAYEE DETAILS SHOULD SHOW ONLY ACCOUNT NUMBER IN ACCOUNT NUMBER FIELD.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as retail/corporate user
2. Go to manage payees and billers->add new payee
3. Fill in the details
4. Verify confirm
5. Go to manage payees and billers
6. View the added payee
7. Account number is shown as Branch +Account number

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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