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User are not able to Refresh Customer Account Statement from Register Report. Error: System Has Encountered an Error While Processing the Request (Doc ID 2502520.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

While refreshing customer account statement using register report  transaction under corporate service  user faces error  :The system has encountered an error while processing the request.

Stack trace  observed in logs: 

Caused by: [SOAPException: faultCode=SOAP-ENV:Client; msg=Error opening socket: java.net.ConnectException: Connection refused; targetException=java.lang.IllegalArgumentException: Error opening socket: java.net.ConnectException: Connection refused]

 

Changes

 This issue might be faced generally after change in BI (Oracle Business Intelligence) service URL

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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