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TRANSACTION DONE THROUGH LINKED ACCOUNT NOT COMING UNDER APPROVERS QUEUE (Doc ID 2502543.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Self transfer is not going for approval if debit account is from linked party.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Maintain party to party linkage.
2. Maintain corporate maker checker user for parent party.
3. Create Workflow and rule for financial transaction for corporate maker-checker
4. Log in with corporate maker user
5. Go to Payments >> Transfer Money >> Existing account >> select debit account(transfer from) of linked party >> perform transaction
6. On confirmation screen status shows Pending for approval
7. Log in with corporate checker user
8. There are zero records in pending for approval list.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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