My Oracle Support Banner

Queue And Assignment History Is Not Populating Accurately (Doc ID 2503875.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Queue and Assignment History is not populating when the Delinquent condition remains open on an account. The history populates only once the Delinquent condition closes. See attached screenshots.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.