My Oracle Support Banner

E-receipt Downloaded Using Customized Template Has Missing Record Details (Doc ID 2503968.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

When using customized templates for Bulk Upload, E-receipt of Bulk Upload does not contain all the records.


EXPECTED BEHAVIOR
-----------------------
After downloading E-receipt record details should be available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to corporate user
2. Download E-receipt for any account.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the record details in downloaded E-receipt.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.