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Relationship Tab Not Showing Related Alerts When Re-assign Action Is Taken On Alert (Doc ID 2504794.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

FCCM 804 - Relationship Tab not showing related alerts when Re-assign action is taken on alert

1. Login to system as alert analyst 2
2. Go to Alert Search Screen, search for an alert and click on the alert id.
3. Click on Relationship Tab, related alerts get populated (as expected)
4. Now click on a related alert.
5. Perform Re-assign action on related alert, re-assign it to yourself, click Save and then Ok.
6. Click on Relationship Tab

Cause

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In this Document
Symptoms
Cause
Solution
References


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