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CAN'T NAVIGATE BACK TO HOMEPAGE WHEN CLICK ON LOGO ON THE HEADER OF THE FORGOT PASSWORD SCREEN (Doc ID 2511069.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Can't navigate back to homepage when click on logo on the header of the forgot password and forgot username screens

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open application on browser
2. Click on forgot password
3. Click on logo on the header of the screen
4. Issue 1: can't navigate back to homepage when click on logo on the header of the forgot password screen
5. Click on forgot password
6. Enter Username and date of birth
7. Click on continue
8. Click on logo on the header of the verify (OTP) screen
9. Issue 2: can't navigate back to homepage when click on logo on the header of the verify screen
10. Open application on browser
11. Click on forgot username
12. Click on logo on the header of the screen
13. Issue 3 : can't navigate back to homepage when click on logo on the header of the forgot username screen
14. Click on forgot username
15. Enter email and date of birth
16. Click on Submit
17. Click on logo on the header of the Verify (OTP) screen
18. Issue 4: can't navigate back to homepage when click on logo on the header of the verify screen

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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