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User is Unable To Promote An Alert To Case (Doc ID 2514391.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Unable to Promote Alert to Case.

 

  1. Login into FCCM UI
  2. Navigate to AML
  3. Access an alert
  4. Alert details page
  5. Section Disposition tab
  6. Promote to case

Cause

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In this Document
Symptoms
Cause
Solution


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