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Performance issue with Case Details load for KYC cases (Doc ID 2515191.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0 version, Web UI

ACTUAL BEHAVIOR
---------------
UI performance concerns

Case management Page loading performance Issues.
Client is having issues with Case Details load for KYC cases. I believe they are referring to the load of Customer Risk Assessment’ tab of KYC cases as that’s the first tab for a KYC Case.

Cause

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In this Document
Symptoms
Cause
Solution
References


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