My Oracle Support Banner

Performance issue with Case Details load for KYC cases (Doc ID 2515191.1)

Last updated on NOVEMBER 28, 2022

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0 version, Web UI

ACTUAL BEHAVIOR
---------------
UI performance concerns

Case management Page loading performance Issues.
Client is having issues with Case Details load for KYC cases. I believe they are referring to the load of Customer Risk Assessment’ tab of KYC cases as that’s the first tab for a KYC Case.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.