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Admin is Unable to Create Users on Internet Banking due to Error "The user to be created should be above 18 years of age. Please re enter the date of birth" (Doc ID 2515524.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 5.0 to DB 12.0.3 [Release DB 5 to DB 12]
Information in this document applies to any platform.

Symptoms

FCDB (Oracle FLEXCUBE Direct Banking) Bank admin is unable to create a new user even when user age is above 18, as the application is showing the error as "The user to be created should be above 18 years of age. Please re enter the date of birth"

Changes

Incorrect configuration changes in calendar setup may triggered this behaviour

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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