ERROR IN ORIGINATION AS EXISTING CUSTOMER
(Doc ID 2517510.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 18.2.0.0.0 version, Implementation Support
When attempting to perform origination for existing customer,
the following error occurs.
ERROR
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System cannot process your request.
STEPS
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The issue can be reproduced at will with the following steps:
1. On landing page select savings
2. Select savings product
3. Select login
4. Login as existing customer
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |