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ERROR IN ORIGINATION AS EXISTING CUSTOMER (Doc ID 2517510.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.2.0.0.0 version, Implementation Support

When attempting to perform origination for existing customer,
the following error occurs.

ERROR
-----------------------
System cannot process your request.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On landing page select savings
2. Select savings product
3. Select login
4. Login as existing customer

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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