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Missing Email Content On Case (Doc ID 2520071.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.


On : 8.0.2 version, Web UI

Missing Email content on case

 user is not able to see the email from audit tab for few actions because of any one of below 2 reasons -

- Email sent for that action sequence is not available. So system is not bringing any data on UI.
- Email sent for that action sequence is containing 2 Email’s . So UI is failing as it is expecting 1 email per action. 2nd Email available for that action is the Email sent mentioned in point 1) but got this sequence id


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