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i-Phone X and i-Phone Xs Devices Do Not Have Touch Id, Instead They Have Face Id, so the Option of Touch Id Should Not Appear Here (Doc ID 2520228.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Iphone x and Iphone Xs devices do not have touch id, instead they have face id, so the option of touch id should not appear in these but it does.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. While installing the app, there is step for insert the touch id and face id.
2. But in Iphone x and iphone Xs there is no option for touch id there is only face id is available.
3. So while completing the configuration for app installation touch id setup fails eventually as there is no touch id in those smartphones.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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