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After Answering Security Questions On Forgot Password Link, Application Shows 'System cannot process the request' Error On The Screen. (Doc ID 2522686.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

Authentication issue while setting security question

Customer has set security question as Authentication for Forgot Password. After providing the details and clicking on Forgot Password, the security questions are shown. But after entering the answers and clicking on Confirm, application shows 'System cannot process the request' error on screen.

Changes

 Weblogic Patch# 27741413 applied on OBDx Application Server

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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