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PROBLEM: Server Procesing Failure while booking Contracts;Delay;Long Time (Doc ID 2523094.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

Contract Booking in Flexcube failed with "Server Processing Error".

Changes

 

Cause

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In this Document
Symptoms
 Contract Booking in Flexcube failed with "Server Processing Error".
Changes
Cause
 Program level no issues were identified.
 The Transaction were getting timed out after 40 seconds.
 Verified the Web logic settings and determined the cause to be due below parameter not as per FCUBS recommended values.
 
JTA Time out seconds
 Stuck Thread Max Time
 
Solution
 Suggested the Weblogic parameter not as per FCUBS recommended values.
 
JTA Time out seconds  18000
Session Time out  900
Stuck Thread Max Time 18000
Test Frequency 120
Shrink Frequency 1800

 


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