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APPLICATION IS NOT LOADING IN SAFARI BROWSER(IOS) (Doc ID 2523225.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
OBDX application does not load on safari browser.

EXPECTED BEHAVIOR
-----------------------
OBDX application should load on all browsers.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In safari browser, access OBDX url
2. Without cert
3. load https://ip:port
4. click on log in icon
5. With cert https://domainname
6. click on log in icon
7. Error - Does not load in safari (current version 12.0.3)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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