My Oracle Support Banner

BANK NAME NOT DISPLAYED CORRECTLY IN EMAIL ALERT FOR OTP (Doc ID 2523244.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Bank name not displayed correctly in email alert for OTP

EXPECTED BEHAVIOR
-----------------------
Bank name should display correctly in email alert for OTP

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as bank admin
2. In system configuration > Set bank name
3. Restart system
4. In Authentication set 2FA as OTP for any payment
5. Log in as retail user , perform the payment transaction
6. Issue - the bank name is displayed as bankName in the email alert for OTP

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.