User Can't Access Customer Dashboard When Previously Logged Through Track Application
(Doc ID 2524228.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
User can't access customer dashboard when previously logged through track application
EXPECTED BEHAVIOR
-----------------------
User should be shown regular customer dashboard instead of redirection to landing page
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open application on browser
2. Go to toggle menu -> Track application
3. Enter username and password ->Log in
4. Log out
5. Click on Log in button on top header
6. Enter username and password ->Log in
7. Issue : User get redirects to landing page instead of dashboard
8. Expected - user should be shown regular customer dashboard
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |