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User Can't Access Customer Dashboard When Previously Logged Through Track Application (Doc ID 2524228.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
 User can't access customer dashboard when previously logged through track application

EXPECTED BEHAVIOR
-----------------------
User should be shown regular customer dashboard instead of redirection to landing page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open application on browser
2. Go to toggle menu -> Track application
3. Enter username and password ->Log in
4. Log out
5. Click on Log in button on top header
6. Enter username and password ->Log in
7. Issue : User get redirects to landing page instead of dashboard
8. Expected - user should be shown regular customer dashboard

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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