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User Not Able To Read Or Download Mail Attachment In Mobile (Doc ID 2527891.1)

Last updated on OCTOBER 29, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User Can't read or download mail attachment in mobile

EXPECTED BEHAVIOR
-----------------------
Mail attachments should get downloaded in mobile.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log-in as Retail User
2. Go to toggle menu->Mail Box->Mails
3. open sent mail
4. Click on attached file
5. Can't read or download mail attachment in mobile

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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