CANNOT OPEN DOWNLOADED E-RECEIPT .PDF FILE.
(Doc ID 2531677.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to open downloaded e-receipt in pdf format from activity log,
the following error occurs.
ERROR
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Failed to load PDF document.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as corporate user maker
2. Go to Activity log on dashboard
3. Click on one transaction
4. Click on e-Receipt
5. Open the downloaded .pdf file
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |